Privacy Policy
Effective Date: 15-09-2025
House of Vedique (“we,” “our,” or “us”) operates this website and online store, including all associated information, features, tools, products, and services (collectively, the “Services”). Our Services are hosted by Shopify, which enables us to provide you with a smooth, reliable, and secure shopping experience.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or use our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Policy will apply with respect to the collection and processing of your personal data.
By using our Services, you agree that you have read and understood this Privacy Policy.
1. Information We Collect
When you access or use our Services, we may collect the following types of personal information:
● Personal Identifiable Information (PII): Name, email address, billing/shipping address, phone number, and payment details.
● Order Information: Products purchased, order history, transaction details, and delivery preferences.
● Technical Information: IP address, device type, browser, operating system, and usage patterns on our site.
● Cookies & Tracking Data: Data collected via cookies, pixels, or similar technologies to improve your browsing and shopping experience.
2. How We Use Your Information
We use the information collected for purposes such as:
● Processing, fulfilling, and delivering your orders.
● Communicating with you about orders, returns, or customer service queries.
● Personalizing your shopping experience and improving our Services.
● Processing payments and preventing fraudulent transactions.
● Sending promotional emails, newsletters, and marketing updates (if you opt-in).
● Complying with legal obligations and resolving disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
● Shopify: Our platform provider, which powers our online store.
● Payment Processors: To securely process transactions.
● Logistics & Delivery Partners: To fulfill and deliver your orders.
● Service Providers: For analytics, customer support, and marketing.
● Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, understand site usage, and provide targeted offers.
● You can manage or disable cookies through your browser settings, though certain features of our site may not function properly if you do so.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we work with trusted providers (such as Shopify and payment gateways) that maintain high security standards.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
● Access to the personal data we hold about you.
● Requesting correction or deletion of your data.
● Opting out of marketing communications.
● Withdrawing consent for data processing (where applicable).
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our Services may include links to third-party websites or applications. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their policies before providing any personal information.
9. Children’s Privacy
Our Services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
House of Vedique
● Office - 2 KHA 13, JAWAHAR NAGAR, Jaipur, Rajasthan - 302004
● Email ID - support@houseofvedique.com
● Call - +91 - 90013 85048